TERMS & CONDITIONS

INTRODUCTION

Welcome to Well Health General Trading LLC, your one-stop destination for all your online shopping needs. We’re a team of dedicated e-commerce professionals who are passionate about providing our customers with an exceptional shopping experience.

At Well Health General Trading LLC, we believe that shopping should be simple, affordable, and fun. That’s why we’ve built an extensive inventory of high-quality products at competitive prices, so you can find everything you need in one place. Whether you’re shopping for the latest fashion trends, electronics, or home goods, we have it all.

Customers have been keeping their trust in us over all these years because of the unparalleled customer satisfaction they receive through our high-quality products. We deliver first-class products at an excellent price to ensure our long-term relationship with our valued customers and consumers.

HOW ARE WE UNIQUE?

We are a one-stop solution provider to our customer’s needs. We offer a wide range of products in our brand. These products are manufactured with high-end quality. We critically examine the quality and technology of every product each time. We manufacture every product from scratch to end with proper research.

USE OF THE WEBSITE

The person accessing this website should be at least 18 years of age. If not, they should access this website under the supervision of a parent or legal guardian. We provide you with a non-transferable and revocable license to access and use this site to shop for products sold on this website under the terms and conditions mentioned in the Privacy Policy. We completely prohibit the commercial use or use on behalf of any third party, unless permitted by us. Any violation of this will result in the cancellation of the above-mentioned license with no further notice. We use the content on this site for information purposes only. You might have to register with us or subscribe to us to access certain benefits, features, and services available on this site. You are expected to give us accurate and the most recent details of you for registration and subscription purposes. You must make an immediate update in case any of the given information changes. The users are solely responsible for keeping their passwords and other account details safe. Similarly, users are accountable for all the activities held using their accounts. You must immediately contact us or let us know in case you come across any unauthorized use of your account and password. The site can never be held accountable, directly or indirectly, for loss or damage that occurred due to your inability to follow any conditions mentioned in this section.

By registering with us, you agree to receive promotional emails from this website. However, you can ‘unsubscribe’ to such promotional emails by clicking the unsubscribe button or link that comes with such emails.

USER SUBMISSIONS

Once you make submissions to our site, they become our exclusive property, and they won’t be returned to you. When you do so, you agree to give us permission to use the name you used to publish the reviews or comments on our site. You should not use a fake email address or claim to be another person. You shall not mislead us or any third party with regard to the origin of any submission. We may, but not necessarily, delete or make changes to submissions.

ACCEPTANCE OF ORDER AND PRICING

Processing some orders might not be possible due to various reasons. We have the sole right to cancel any order, at any time, for any reason. We might, but not necessarily, ask you for more details like telephone number and address, in order to process the request. 

We work towards producing genuine data on our site. But, in some cases, mistakes are liable to happen. For example, our site can show the wrong price for a product in some cases. In cases like that, we have the right to cancel or refuse any order. In case of a mispriced product, we will contact you for further steps, cancel your order, or insist you cancel the order. We also possess the right to cancel such orders, irrespective of whether the order was placed, and the money was debited. Duly note that all orders are liable for 5% VAT and 5% (UAE) Duty fee. The tax applicable depends on user’s country.

We shall translate and represent the terms and conditions mentioned here as per the laws in power in Dubai, UAE. Each party associated with this will submit to the purview of the courts of Dubai to defer any complaints according to the venue. All types of concerns, cases, or disputes that arose with the terms and conditions mentioned here will be resolved by private and confidential binding arbitration before a single arbitrator held in Dubai, UAE in English. This procedure will be regulated by Dubai law according to the Rules of Commercial Conciliation and Arbitration of 1994 (Dubai), changed, supplanted or re-ordered regularly. The arbitrator will be a legally trained and experienced person. The individual who deals with the case will be autonomous to both parties and an individual closely connected to the Information Technology field in Dubai. Saying that the rights to protect intellectual property and confidential data through injunctive or other fair help through the courts shall remain with the site. 

TERMINATION

Apart from any other legal or equitable remedies, we hold the right to quickly end the Terms and Conditions or disavow any or most of the rights provided to you under the Terms and Conditions without any prior notice. If the agreement is terminated, you won’t be allowed to use or access the site. We also hold the right to promptly revoke all details regarding an account including password and refuse access and utilization of the site, fully or partially. The termination, however, will not influence certain rights and commitments of either party that happened before the date of termination. If you have a disagreement with the site or any terms, conditions, rules policies, or practices, you are free to stop using this site. 

INTELLECTUAL PROPERTY

All content available on the site, including text, graphics, logos, images audio clips, video, data, music, software, and other materials (collectively called “Content”) is owned and licensed property of www.wellhealthtrading.com or its suppliers or licensors. This content is protected by copyright, trademark, patent, or other proprietary rights. The collection, arrangement, and assembly of all Content on the Site is the exclusive property of www.wellhealthtrading.com, its suppliers and licensors own intellectual property rights in all Content.

LEGAL CAPACITY TO MAKE AGREEMENTS AND TRANSACT

PRICES

  • Base Currency

Charged in UAE Dirhams (AED) Other country user applicable the currency user country based

  • Change in Prices

www.wellhealthtrading.com can be modified at any time. They might change according to a launching price, promotional offer, or sales. Once the order is placed, the prices of out-of-stock items and items available for pre-order are valid during its promotional period. The customer will be informed beforehand, in case the price of those items’ changes. There is a possibility of these orders getting cancelled in such cases. We own the right to update prices shown on the site from time to time. If the order is already confirmed or delivered, you are not allowed to claim the new price.

  • Typographical

We try to stay most accurate with item descriptions, photographs, compatibility references, detailed specifications, pricing, links, and any other product-related information contained herein or mentioned on our site. However, there is no complete assurance on all item descriptions, photographs, compatibility references, detailed specifications, pricing, links, and any other product-related information listed due to human error and other determinates. In such cases, we cannot be held responsible. In cases where a product listed on our site is labelled with an incorrect price due to some typographical, informational, technical or other error, www.wellhealthtrading.com has full right to refuse and/or cancel such orders. We also promise to amend, correct, and/or remove the wrong information as soon as possible.

Besides all this, hyperlinks provided on our site intend to help customers with additional information and/or professional opinions. www.wellhealthtrading.com, in no way, holds responsibility for the claims and/or representations provided on those or any other Web sites.

GOVERNING LAW

This User Agreement has been generated and is governed by and under UAE law. Any expiry or cancellation of this User Agreement, for any reason, shall be survived with this clause.

  • Well Health General Trading LLC will not offer or deal with any services or products to any OFAC sanctions countries that comply with the UAE.
  • The company’s country of domicile is the United Arab Emirates
  • Online payments are accepted using Visa and MasterCard credit/debit cards, Cash on Delivery, PayPal, in the (AED). The details on the Customers ID (Card holders ID) should exactly match that of the credit card used to make the purchase, in case you are selecting “Credit Card Online” as a payment option.
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